Privacy & Cookies

LJWB Privacy Policy

Reason for Statement

Leeds Jewish Welfare Board (LJWB) is committed to protecting and respecting your privacy. The Privacy Statement explains why Leeds Jewish Welfare Board holds your Personal Identifiable Information (PII), how it is obtained, collected, shared, choices regarding information held and how Cookies are used on the LJWB Website.

What Information does LJWB hold and how is it used?

The information LJWB collect may include an individual’s name, address, telephone number, email address, date of birth or other details LJWB have asked to provide.  LJWB may also hold personal sensitive information relating to the individual and their circumstances.  This is particularly the case if LJWB are supporting a person through one of LJWB’s Community Support Services.  LJWB will ensure the PII is consensually provided by being freely given, specific and informed.

LJWB will also collect information from you if you complete any other forms on the LJWB website or if you contact us with comments or specific requests.  LJWB will use your personal data for a limited number of purposes, and at all times within the rules set out in the Data Protection Act 1998.  This will be superseded by EU’s General Data Protection Regulations (GDPR) which will become legislation from 25th May 2018.

LJWB will process data for the following purposes:

  • To identify and offer which services are the most appropriate for the individual’s needs.
  • To work with other organisations and agencies outside of LJWB, who provide care and support.
  • To ensure that the services are safe and effective and meet regulatory standards.
  • Where otherwise permitted under the Data Protection Act 1998, e.g. disclosure to comply with legal obligations.

LJWB may also process Personal Data where consent has been given to:

  • Help review the quality of services.
  • Identify areas for future development.
  • Investigate concerns or complaints.
  • Fundraise.
  • Carry out market research.
  • Administer promotional campaigns.
  • Contact you with information about services.
  • Contact you about job and volunteer opportunities
  • Provide information when you donate goods to our charity shop, or fill in a gift aid form
  • Once personal data is anonymised, to allow the statistical analysis of data to enable the organisation to effectively target and plan the provision of services.

In deciding what personal data to collect hold and use, LJWB is committed to ensuring that it will comply with the Data Protection Act 1998 and subsequent GDPR. We will:-

  • Recognise that any personal data handled by LJWB is held on behalf of that person and that we ensure we respect that responsibility.
  • Adopt and maintain high standards in respect of the handling and use of that personal data.
  • Only collect, hold and use personal data where it is necessary and proportionate to do so.
  • Securely delete any personal data when it is no longer needed by LJWB
  • Keep personal data secure and safe.
  • Not unnecessarily and without good reason, not infringe the privacy of those upon behalf we hold data.
  • Consider and address the privacy risks first when planning to use or hold personal information in new ways, such as when introducing new electronic systems.
  • Be open with individuals about how we use their information and who we give it to.
  • Make it easy for individuals to access and correct their personal information.
  • Ensure that there are effective safeguards and systems in place to make sure personal information are kept securely and do not fall into the wrong hands.
  • Provide training to staff who handle personal information and treat it as a disciplinary matter if they misuse or do not look after personal information properly.

Sharing Information

  • LJWB may disclose personal data to third parties, but only where it is necessary, either to comply with a legal obligation, or where permitted under the Data Protection Act 1998, e.g. where the disclosure is necessary for the purposes of the prevention and/or detection of crime.
  • LJWB will strive to ensure that any personal data in its care will be kept safe and that where your information is disclosed to a third party, will seek to ensure that the third party has sufficient systems and procedures in place to prevent the loss of personal data. Where LJWB seeks to disclose sensitive personal data, for example, medical details, to third parties, will do so only with prior express consent or where LJWB are legally required to do.
  • LJWB may pass details on to third party service providers who are contracted to LJWB in the course of dealing with a request. These third parties are obliged to keep your details securely, will use them only to fulfil the request and will dispose of the information safely at the appropriate time.
  • No personal information given to the LJWB will be passed on to third parties for commercial purposes.
  • LJWB will share information with professionals and other agencies where the legal framework allows it, with consent, if this will support the service an individual receives.
  • Whilst LJWB tries to ensure that any personal data it holds about an individual is relevant correct, there may be situations where the information it holds is no longer accurate. If this is the case, please contact LJWB, so that any errors can be investigated and rectified.

If you are 16 or under

If you’re aged 16 or under, you must get your parent/guardian’s permission before you provide any personal information on our websites.

When and How is information collected?

LJWB records the personal information given when a person contacts:

  • The Arnie and Essie Helpline
  • Support services including the community support services and our community engagement and inclusion team,
  • Registered care services
  • Pay a compliment or make a complaint.
  • To make a donation.
  • To apply to work with LJWB either as a volunteer or as a paid member of staff.
  • Visit our website.
  • When you email us or complete an on-line form and/or when you make an enquiry or donation through our website
  • LJWB also collect data about the transactions you make via our secure payment processor, including details of payment cards used.
  • LJWB collect additional information automatically about your visit to our website (see sections on storing your personal information and Cookies*).
  • LJWB may collect information about a third party, for example if you are calling on behalf of someone else but will only do so if we obtain person’s consent (unless they are unable to do so or they are at risk).

Using LJWB’s Website

This part of the Statement sets out our data processing practices in respect of information collected on Leeds Jewish Welfare Board’s website.  We take the privacy rights of our website users very seriously and endeavour to ensure that all our procedures comply fully with the Data Protection Act 1998and GDPR.

Leeds Jewish Welfare Board is registered (No ZA005264 ) as a Data Controller with the Office of the Information Commissioner (ICO) for the purposes for which information is collected on this website.


The LJWB website uses cookies to enable us to provide you with a better browsing experience.  We use cookies to keep a track of visitors’ browsing patterns and to build a profile of usage.  This information is used to monitor use of the website, but it does not contain any information that can identify you as an individual.  Most browsers allow you to turn off cookies.  If you do not do so we will assume that you are happy for us to continue to use them.  You can use your web browser (e.g. Internet Explorer) to:

  • delete all cookies
  • block all cookies
  • allow all cookies
  • block third-party cookies
  • clear all cookies when you close the browser
  • open a ‘private browsing’ session
  • install add-ons and plug-ins to extend browser functionality

You can also find out more information about controlling cookies in:

Marketing Preferences

You may opt out of receiving any marketing communications at any time by following the instructions contained in each marketing message or by sending an email to LJWB’s Data protection Officer

Subject Access Requests

You have the right to see the personal information LJWB hold and to ask to update or amend your information if you believe it to be inaccurate.  You can also ask us not to share certain information with particular people or organisations.

Please contact LJWB’s Data Protection Officer if you have any queries about your personal information:

Leeds Jewish Welfare Board, 311 Stonegate Road,
Leeds LS17 6AZ
Email:, Tel: 0113 2684211

The Data Protection Act gives Data Subjects the right of access to personal data which Leeds Jewish Welfare Board holds about them. Anyone who wishes to exercise this right should apply in writing to the Data Protection Officer at the above address.

There is no fee, but a fee may be charged if a request is unfounded multiple times or is made excessively or repetitively. A proof of identity will be required to prevent the unlawful disclosure of personal data. For further information about how to submit a Subject Access Request and how requests are processed please contact LJWB’s DPO at the above address. LJWB will respond to subject access requests as quickly as possible and is required by law to respond within 30 calendar days of receipt of the request and proof of identity.

Changes to Privacy Policy

We regularly review our privacy policy and will place any updates on this webpage. This policy was last updated January 2018.

*A cookie is a small piece of information sent by a web server to a web browser which enables the server to collect information from the browser


LJWB has used all reasonable care in compiling the content of this website but cannot accept liability for any errors or omissions. We will update material errors in the information if we are made aware of such errors, in a timely manner.